We are committed to ensuring that your privacy is protected at all times.
Who we are
Our website address is: https://www.bespokenapkins.co.uk. This is a secure site.
What personal data we collect and why we collect it.
1 – If you are ordering a product, then we take your Name, Address, Telephone Number and Email Address. This is used purely to process your order. We use your telephone number and/or your email address to inform you of your order’s progress or to contact you if we have a question or problem about your order.
This information will be taken from you at the time that you make a purchase through our online store
2 – If you use our ‘Contact us’ page to email us a question, we only use your email address to reply to your enquiry.
3 – If you sign up to our newsletter, we only ask for your first name and email address, and these details are only used to personalise our Newsletter to you and to send it to you via the email address you give us.
4 – NO PAYMENT details are kept on our site. We never see them.
Every Newsletter we send out, gives you the option to stop receiving any future Newsletters
IMPORTANT – AT NO TIME do we use your details for anything else than as described above, and we do not sell or rent your details to anyone.
Cookies are small files which are placed on your computer’s hard drive. They are essential for us to track your order through the buying process.
Controlling your information
Our records will have your order information which is kept on a secure server.
If you wish to have your details removed, you can email us through our ‘Contact us’ page, to get the details deleted.
Please note that we will have no record of your order for any future reference and you will not be able to look back on past orders in your account (if you made one with us)
We may change this policy from time to time by updating this page and so you should check it regularly to ensure that you are happy with any changes.